Module 1: Understanding Cloud Computing
Introduction to Microsoft Azure Fundamentals
Overview of Cloud Computing
Explanation of Cloud Computing
Shared Responsibility Model Overview
Cloud Service Models Defined
Introduction to Consumption-Based Model
Module 2: Exploring the Advantages of Cloud Services
Introduction to Cloud Service Benefits
Understanding High Availability and Scalability Benefits in the Cloud
Benefits of Reliability and Predictability in Cloud Services
Enhanced Security and Governance Benefits in the Cloud
Exploring Manageability Benefits in the Cloud
Module 3: Understanding Cloud Service Types
Introduction to Cloud Service Types
Explanation of Infrastructure as a Service (IaaS)
Overview of Platform as a Service (PaaS)
Insight into Software as a Service (SaaS)
Module 4: Introduction to Microsoft 365
Overview of Microsoft 365
Distinguishing Between Office 365 and Microsoft 365
Introduction to Windows 365
Empowering Workers in a Hybrid Work Environment with Microsoft 365
Exploring Microsoft 365 Tenant
Module 5: Exploring Productivity Solutions in Microsoft 365
Introduction to Productivity Solutions in Microsoft 365
Understanding the Productivity Capabilities and Benefits
Insight into Microsoft 365 Apps
Overview of Work Management Tools in Microsoft 365
Additional Productivity Apps in Microsoft 365
Module 6: Understanding Collaboration Solutions in Microsoft 365
Introduction to Collaboration Solutions in Microsoft 365
Exploring Collaboration Capabilities and Benefits
Enhancing Teamwork with Microsoft Teams
Overview of Microsoft Viva Apps
Connecting and Growing Communities with Yammer
Module 7: Endpoint Modernization, Management Concepts, and Deployment Options in Microsoft 365
Introduction to Endpoint Management in Microsoft 365
Comparison Between Windows 365 and Azure Virtual Desktop
Deployment and Release Models for Windows-as-a-Service (WaaS)
Deployment Methods and Update Channels for Microsoft 365 Apps
Module 8: Exploring Analytics Capabilities in Microsoft 365
Introduction to Analytics Capabilities in Microsoft 365
Insight into Viva Insights Capabilities
Overview of the Microsoft 365 Admin Center and User Portal Capabilities
Reports Available in the Microsoft 365 Admin Center and Other Sources
Module 9: Understanding Microsoft Entra ID Functionality and Identity Types
Introduction to Microsoft Entra ID
Explanation of Identity Types
Insight into Hybrid Identity
Overview of External Identities
Module 10: Exploring Access Management Capabilities of Microsoft Entra ID
Introduction to Access Management Capabilities
Explanation of Conditional Access
Overview of Microsoft Entra Roles and Role-Based Access Control (RBAC)
Module 11: Understanding Threat Protection with Microsoft 365 Defender
Introduction to Microsoft 365 Defender Services
Overview of Microsoft Defender for Office 365, Endpoint, Cloud Apps, and Identity
Insight into Microsoft Defender Vulnerability Management
Exploring the Microsoft 365 Defender Portal
Module 12: Exploring Security Capabilities in Microsoft Sentinel
Introduction to Security Concepts and Microsoft Sentinel
Understanding Threat Detection and Mitigation Capabilities
Overview of Microsoft Security Copilot
Module 13: Understanding Compliance Management Capabilities in Microsoft Purview
Introduction to Microsoft Purview Compliance Portal
Insight into Compliance Manager and Compliance Score
Module 14: Overview of Microsoft’s Service Trust Portal and Privacy Capabilities
Introduction to Service Trust Portal Offerings
Understanding Microsoft's Privacy Principles
Module 15: Exploring Microsoft 365 Pricing, Licensing, and Billing Options
Introduction to Microsoft 365 Pricing Models
Understanding Billing and Bill Management Options
Overview of Licensing and Management Options
Module 16: Understanding Support Offerings for Microsoft 365 Services
Introduction to Support Options for Microsoft 365 Services
Explanation of Service Level Agreement (SLAs) Concepts
Tracking Service Health Status
Providing Feedback on Microsoft 365 Services
